At Round Rock Eyes, we understand the importance of protecting your eyewear investment. Our Eyeglass Complete Warranty offers extended coverage beyond the standard manufacturer's protection, ensuring your peace of mind with regard to your frames and lenses. Here's how to utilize and benefit from the Round Rock Eyes Eyeglass Complete Warranty:

1. Purchase the Warranty:

• When purchasing your eyewear, ask about the Eyeglass Complete Warranty.
• Choose to purchase the warranty for extended coverage.

2. Duration of Coverage:

• The warranty provides ear-to-ear protection for frames and lenses for one year from the date of purchase.

3. Covered Incidents:

• Breakage, damage, mishaps, issues such as peeling, scratching, and cracking are all covered under the warranty.
• No processing fee is applied for the covered incidents, ensuring a hassle-free experience.

4. Loss Coverage:

• Loss of your eyewear is covered once during the first year of the warranty.
• A deductible will be applied. Inquire with our staff regarding deductible amounts.

5. Examples of Covered Incidents:

• Our patients have successfully utilized the warranty for various scenarios, including:
  • Damage caused by pets.
  • Frames that have been accidentally sat on.
  • Sunglasses that have melted in the car.
  • Standard repairs for scratched lenses.

6. How to Make a Claim:

• In the event of a covered incident, call or stop by the office to provide details.
• Our team will guide you through the claim process and assist in resolving the issue promptly.

7. Enjoy Peace of Mind:

• Rest easy knowing that your eyewear investment is safeguarded against unforeseen accidents and damages by the Eyeglass Complete Warranty.

Note: If you have any questions or need assistance, feel free to reach out to our dedicated staff.

At Round Rock Eyes, we are committed to providing exceptional care for both your eyes and your eyewear.